I've been renting from here since March 2020 and the customer service Mike has provided has been top notch. He came to my villa, gave me a choice of bikes... read more to choose from, included new helmets, rain jackets and some tips for navigating Hoi An and the surrounding area - even a nice route to mountains.

I got a Honda Air Blade which is a powerful 125 CC bike which I'm used to riding in Thailand. Great condition too.

Any issues I've had, he's always been very fast to respond and help out. It's been almost 9-months now and will continue to rent from them.

Thank you Mike 🙂

  Minh provided an excellent and friendly service. As they were out of the model I wanted to rent, he gave me an even better one but for the same price.... read more The bike was in great condition and I didn't have any issues whatsoever. It even had a full tank from the start. I was given lots of information about sites to see around Hoi An as well as safety precautions to take. I was even given a rain coat, which came in very handy! Will definitely rent from here again on my next visit.

  Great service, very friendly approach, top notch bikes plus all the extras you will ever need. Certainly the best choice in Hoi An.

Yorgos

  Safety was key. They had great helmets and safety phone for every scooter . Polite and attentive with competitive pricing. I was so impressed with their prompt service, drop off... read more and attention to safety for me and my family. I will come back and rent from this impressive operation

  The website is really user friendly.
We had a hotel on Ha My beach, which is a bit out of the way and wanted to make sure we would be... read more mobile as soon as we would get there.
Contacted Mike through WhatsApp the response was immediate, the choice of bike perfect. We decided on 125 two Honda AirBlades. The price was good.
The motorbikes were delivered free of charge to our hotel with very good clean helmets.
The motorbikes were in perfect condition.
Excellent service from the even the first telephone call right though to giving the motor bikes back.
We live in Hanoi and have been to Hoi An loads of times and we never had such good bikes.
Also before leaving Hanoi Mike sent us lots of itineraries for visits in the area, very well planned out. Off the beaten track. Free of heavy traffic. And interesting commentaries.
They collected the bikes from our hotel on our last day there.
We definitely recommend Mike and his team.
Mike also speaks and writes excellent English.

  we rented a bike for 2 days and the service was by far more than expected.
On top of a great new bike and speed service we had an email... read more with all the destinations to visit, a phone in case and emergency kit in case of urgency.
He even provided some rain coats ..

Finally not like other rent shop the bike arrive with a full tank.

THE BEST GUY AND SERVICE EVER 🙂

  Found Hoi An Bike Rental via google and made easy contact with Minh on WhatsApp. He replies to all texts immediately and 20min later he was outside the resort with... read more the bike.
Full tank of gas, two 3/4 helmets, two rain ponchos, first aid kit and an emergency phone to reach him and his team at any time during the day or night. Bike worked wonderfully with no issues. After 4 days he came back to the resort to pick up the bike. Easiest, no hassle, best value bike rental I’ve ever encountered!
Highly recommend!!

  Went in to hire an 110 airblade for 2months, had it for about 2 weeks and had a problem, within 10mins they came with a brand new (50km on the... read more clock) yamaha nuovo 150. Kept it for the rest of the trip and only paid the lower rate for the 110. Great service, even dropped me back to the hotel when i returned the bike

  I had a marvellous experience. I first found out about Hoi An Bike Rental through a google search. Mike was immediately responsive through whatsapp and offered me a range of... read more bike choices. I am an experienced rider so wanted to rent a decent road bike to do a trip over Hai Van Pass (highly reccomended, beautiful road and sightseeing). 30mins later, Mike's staff deliver a nice bike to the doorstep of my villa. It came with a full tank, a bag with 2 rain ponchos, an emergency phone, first aid kit, and 2 very decent helmets. They don't fool around. Best of all, I was sent a very extensive email with a huge variety of routes to do around Hoi An, with many many interesting sightseeing attractions, using the most out of the beaten track. We were able to find beautiful roads, through villages and rice paddies, it was breathtaking. We ended up doing 400km on that bike and I have to say it behaved in accord to the demands for most of the ride.

Sadly the clutch started giving up during the last stretch of the trip, and I made my way quickly without further detours back to our resort. Once I arrived I contacted Mike to get the bike replaced by one of his scooters. Upon explaining the problem to him, I was very surprised that he made himself available to offer me a SUBSTANCIAL DISCOUNT FOR THE WHOLE EXTENT OF MY STAY, plus offering me his very best brand new maxi scooter for the remaining days of my stay for the small commutes between An Bang Beach and Hoi An.

From all my road trips in South East Asia (I've lived here for 8 years) I have never encountered such a reliable and honest business. Customer care 100%, Politeness and responsiveness 100%.

I'll be recommending this to all my friends travelling in the region.
Thank you Mike, it's been a pleasure doing business with you!

  I hired a 155cc Yamaha scooter from hoi an bike rental for two full days. The bike was as new. The service was perfect with extremely good communication. Delivered... read more to my hotel exactly on time. Very friendly and an email outlining best places to visit with links to Google maps. I cannot fault a single aspect of this brilliant business. Thank you.

  These guys are awesome, extremely responsive to messages and extremely helpful and understanding to my situation!

  The best Motorbike rental service across six different countries in Asia. Lots of extras and give us an alternative scenic route which really made our day. 10/10 service, wouldnt hesitate... read more to use again, I wish all rental services in Asia were like this. I can't recommend highly enough. Thank you!

  Rented a bike with is company. Made all the booking from internet from Uk about 2 months in advance. Excellent service bike was delivered to hotel and collected prompt reliable... read more time keeping to the minute. Bike was in good order with all the equipment as advertised. They even supply a free emergency mobile phone which I thought was a nice touch. You probably can get cheaper bike rental as rental service everywhere, but I am a believer of you get what you pay for. We had the Yamaha 155 fully automatic. It had sufficient power and size for the our trip riding pillion . They make what’s app contact for you and then you And keep in contact with company for any changes etc and mike supplies loads of links and information about the area. Thank you for an excellent service would book within company without and concerns every time .

  Rented a bike with is company. Made all the booking from internet from Uk about 2 months in advance. Excellent service bike was delivered to hotel and collected prompt reliable... read more time keeping to the minute. Bike was in good order with all the equipment as advertised. They even supply a free emergency mobile phone which I thought was a nice touch. You probably can get cheaper bike rental as rental service everywhere, but I am a believer of you get what you pay for. We had the Yamaha 155 fully automatic. It had sufficient power and size for the our trip riding pillion . They make what’s app contact for you and then you And keep in contact with company for any changes etc and mike supplies loads of links and information about the area. Thank you for an excellent service would book within company without and concerns every time .

  We had considered a smaller place off the street to rent a bike which probably would have been cheaper but so happy we didn't. The bikes here were perfect condition... read more and better than what you would get elsewhere. Customer service was just perfect... the rep had amazing English, gave us a massive email about the area and routes, and they even provided us with an emergency cel-phone and said just call anytime and they would take care of any issues we had. 100% worth it.